Glow Policies.  Find your answers on FAQ page >

• All classes require online registration. Register here via browser or simpler with one-time login using a Mindbody App.

• DIGITAL COVID VACCINATION Proof is required via email before coming in. Download your digital record here >

• NEW CLIENT $59 Glow Starter auto-renews every 10th day and can be simply canceled online. Read more here >

• Create your Mindbody account, save password & start booking classes, spa appointments - in one place. You can change your reservations online.

• Glow is a Zero Trash studio. Please do not bring or leave any cups/bottles here. We have a water cooler. Please join us in eliminating plastic waste. 

• Every membership has its own agreement that you digitally read-sign during the purchase. You can always find your Agreement under your Glow Mindbody account/My Info/Autopays and read the terms on how you can cancel it. Please, opt-in your email if you want the Agreement sent to your inbox.

• Some of our memberships are self-served and self-canceled. We do not handle those via emails or phones. Please check your agreements.

• Monthly memberships activate on your reservation date, and not on the 1st day of the month, so you can jump-start your health anytime!

• Glow Referral Perk: for each referred friend who becomes a member, you receive $30 off your next charge.

• Members (all month-to-month options) can bring their guests at a discounted $20 rate, as many as they like - bring them all! To book with a discount - please give us their full name, email, and phone. Please contact at least 2h ahead using our Chat.​

• Packages & memberships cannot be shared, extended or refunded.

• Cancellation window closes 2h before all classes and 24h before all workshops:

• Missed/late canceled classes will result in your class pass loss when you have a limited package.

•  $10 Missed/late cancel auto-fee. Please cancel 2+ hours ahead using your online account / My Info/ My Schedule.

• Running Late? We do not allow latecomers - please arrive 5 minutes before each class to check-in and set up. 

• All treatments canceled/rescheduled within 48h period or missed are subject to a $60 cancellation fee. A prepaid appointment will be saved for future use - simply login to your account to rebook. ​

• If we cancel the class within 24h of your reservation - your next class is on us!

• We do not extend or pause memberships. Please be responsible for monitoring your accounts online. 

• We ask you to prepay for all appointments and classes when booking.

• All sales are final. No refunds allowed on used, missed, canceled and unused services, products and memberships.

• Please smile, make new friends and be responsible for your own belongings. We can not store yoga mats left behind - please pick them up within 24 hours